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Carol Mitchell
Policy, Procedures and Communications Manager
Hertz Canada Limited
The Marketing Department at Hertz Canada has been using Esprit International Communications’ translation services since 1992. The Policy, Procedures, Communications and Training Departments of Hertz Canada and Hertz U.S.A. have been using Esprit’s services exclusively for over 3 years, and they continue to exceed our expectations on every assignment. … What has impressed us most has been Esprit’s concern for consistency and accuracy. They developed, on their own, several specialized glossaries of commonly used terms by our industry and Hertz, and follow this faithfully. This ensures consistent translations throughout the company when other users or departments request assignments.
Anyone looking for fast, reliable and high quality translation services should consider Esprit International’s services.
Geoffrey S. Vertlieb
Marketing Program Manager
Tyco Safety Products, Intrusion Security
The majority of our translation work requires the translation, typesetting and review of items in the languages of French, Spanish and Chinese. Materials include, sales brochures, flyers, PowerPoint presentations, training manuals, website content and a variety of video projects/scripts.
At all times I have found Esprit to be reliable, accurate and on time. Esprit has never missed a deadline and usually delivers the materials well ahead of schedule. The team at Esprit always pays attention to our “customer audience” and verifies the content for technical accuracy, and cultural sensitivity, not an easy task with the high-tech nature of our business.
Chris Currie
Brand Manager
Hydropool Industries
I have worked closely now with the team at Esprit International Communications for the past 15 months and would highly recommend them for translation services. Their team is extremely knowledgeable and they complete projects on time and on schedule. However, what really sets them apart is their desire to truly understand their clients’ businesses. This level of intimacy is essential for accurate, appropriate and in some cases, cutting edge translation. It is a pleasure to work with Esprit and I look forward to continuing to partner with them in the future.
Wendy Hackney
Business Analyst, Web Banking
Credit Union Central of BC
Esprit has been supplying French-language translations to the Credit Union Central of Ontario and Credit Union Central of British Columbia for some 20-25 years.
In the last four years, Esprit has been particularly instrumental in developing a French version of the Credit Union Central of British Columbia’s online banking product, MemberDirect® Integrated Services. Esprit’s challenge was to translate static and dynamic content for the site. This included the translation of a large volume of out-of-context properties relating to financial services and banking transactions, with special programming characters scattered throughout the text.
The accuracy of their translation was excellent in what was a very complex task. They constantly consulted with us to check context and application, and checked and re-checked their own work to ensure a high standard of accuracy. This meant fewer bugs when we came to undertake QA of our site.
Esprit International Communications provided a very personable, yet professional and reliable service and were always very timely in their delivery of work. Any deadlines set by us were met and often exceeded. This ensured our development project stayed on track.
Susan Lilholt
Director, Marketing & Business Development
Global Financial Services Inc.
Esprit International Communications has supported the Global group of companies superbly with translations that required a broad variety of writing styles and levels of specialization. I knew that when we selected our communications partner they would need to have the capability to translate advertising material as well as technical compliance bulletins, prospectuses and annual reports. They would need to exhibit excellent writing skills and creative advertising talent and maintain strict standards of organization to stay in step with our aggressive, young corporation. Esprit rose to the challenge each and every time, displaying the team’s strong capacity to work in tandem with Global as we met regulatory deadlines, reflected a unique identity in the marketplace and communicated with audiences of different comprehension levels.
Any Marketing Director knows that when you are juggling hundreds of communications projects annually, having a completely reliable partner like Esprit is precious and rare. Esprit’s management has always come through for us with their superb coordination of personnel, their structured approach to collective questioning, their early requests for documentation, and their regular and proactive project status reports. Many a time have they pulled us back from the brink of disaster with their phone calls questioning or commenting on discrepancies in the English text. And their strong customer focus has carried through in their service offering. Because each organization develops its own unique corporate culture and vocabulary, Global engaged Esprit to document each of our French projects upon completion, ensuring we maintain consistent terminology from project to project and preventing a tower of Babel within our own sales force. This important communication tactic also assists us to remain compliant in our Quebec offices.
I should add that I have used Esprit’s services for many years, as I depend on their leadership in translation and customer service and consider them a “best practice” wherever my career has taken me. The fact that they have been in business for over 27 years is testimony to their linguistic expertise and strong customer focus and I am completely delighted to recommend their services to any prospective client.
Diane Coleman
Marketing Coordinator, International Marketing Division
Pennzoil Products Company
Esprit has consistently provided us with high quality work and always within our time requirements. A number of our departments rely on Esprit for a wide range of translation needs: packaging and labeling, training manuals, technical manuals and product specifications, toxicological information, and sales and marketing materials. We especially appreciate their “value-added” approach to the art of translation by supplying us with explanatory notes and advice that helps us overcome problems with the foreign language version and be able to make decisions affecting the final product.
I can say quite sincerely that everyone here at Pennzoil is VERY, VERY pleased with Esprit and we recommend them highly.
Kelly Pennington
Art Director
Strata-G Communications
In the agency business tight deadlines are a way of life. My clients demand speed and accuracy. Esprit has made it possible for me to keep my clients happy, and to keep my peace of mind.
Peter Albano
President
Albano Marketing Group
I would love to talk about what a joy it is to work with you, but I don’t want to get too personal...
I have used the translation services of Esprit for several years and will continue, given their superior level of translation capabilities but more importantly, their attention to customer services. They go above and beyond simple translation by providing unexpected advice and recommendations to enhance or improve supplied copy. I have used Esprit to translate several languages including French, Russian and Chinese.
Ralph Beslin
Assistant Communications Manager
Credit Union Central
Once again it’s my pleasure to thank you for the consistently high quality of Esprit’s translation services. Whether it’s the promotion messages for our line of calendars, government briefs or technical financial reports, we are always confident that our message will carry the same impact in French as a result of your efforts. Having just completed production of our annual report, it is an appropriate time to mention the high level of expertise demonstrated by your financial translators.
Katita Stark
President
Stark Communications Inc.
Esprit has consistently produced translated materials on budget and on time, no matter how ridiculous a short lead time we have been given by the client. Their work has always met the high standards of each client, therefore making me look good before my clients. It has been a professional and pleasurable working relationship extending over twelve years.
Steven B. Harris
Assistant Product Manager
Drackett Professional
Thank you very much for your invaluable assistance in these last sales projects. Our successful launch in the Canadian market can be largely attributed to your timeliness and professionalism.
Christopher G. Trump
Vice-President and Executive Assistant to the Chairman
Spar Aerospace Limited
I should like to commend you for the excellent job you have done for us, not only in taking complicated technical material in stride, but in asking those intelligent questions - when needed, to make for a more felicitous translation. You have faithfully met deadlines and responded to emergencies in a way that makes for a satisfied customer.
Gary Sczepanski
Senior Graphics Technician
JohnsonDiversey Inc.
Finding enough good words to say about Esprit is not an easy task. In the years that I have been working with Esprit they have done nothing short of a miracle when it comes to expediting our demanding work load and schedules. Thanks again for all your great efforts. TOP
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